Emirates Leads the Way: Becoming the World’s First Autism Certified Airline

Dubai, UAE – Emirates is set to make history by becoming the world’s first Autism Certified Airline, a groundbreaking initiative aimed at making air travel more accessible and comfortable for passengers with autism and sensory sensitivities.

The prestigious certification, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), will be officially granted once over 30,000 Emirates cabin crew and ground staff complete specialized training. This training focuses on autism and sensory awareness, equipping staff with the skills to better understand and address the needs of neurodivergent travelers.

Emirates’ commitment to inclusivity extends beyond training. The airline is rolling out new standards and services designed to improve the travel experience for passengers on the autism spectrum and their families. These enhancements include sensory-friendly check-in areas, priority boarding, and in-flight accommodations tailored to reduce sensory overload.

In collaboration with local schools, autism groups, and key stakeholders, Emirates has been actively engaging with families of neurodivergent children. Initiatives such as ‘travel rehearsals’ allow children to practice their journey through the airport and onboard aircraft, helping them become familiar with the travel process and reducing anxiety.

This initiative is part of Emirates’ broader mission to make travel more inclusive and supports Dubai’s ambition to become the most accessible destination in the world. A survey by AutismTravel.com revealed that 78% of families are hesitant to travel due to the challenges faced by neurodivergent individuals. Emirates’ efforts aim to change this statistic by providing a welcoming and supportive environment for all passengers.

Emirates’ pioneering steps towards becoming the world’s first Autism Certified Airline mark a significant milestone in the aviation industry. By prioritizing the needs of passengers with autism and sensory sensitivities, Emirates is setting a new standard for inclusivity and accessibility in air travel.